Why Don’t You Listen to Me?

Knowledge@Wharton e-letter released an article about the role of middle management executives in the knowledge age

Why Middle Managers May Be the Most Important People in Your Company
Wharton management professor Ethan Mollick has a message for knowledge-based companies: Pay closer attention to your middle managers because they may have a greater impact on company performance than almost any other part of the organization. Mollick’s research, based on an in-depth analysis of the computer game industry, is presented in a new paper titled, “People and Process: Suits and Innovators: Individuals and Firm Performance.”

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