Where has civility gone?

The other day I was involved in a discussion with a fellow professional who was lamenting on the loss of civility int he marketplace. Specifically he was referring to corporations not responding to phone calls or letters. The real question here is not what is happening to the job seekers (who are the ones who complaint the most), but to business as a whole. Have we gotten so comfortable into our own worlds that we have forgotten the simple courtesies of personal relations? What happened to the concepts that are parents taught us on how to involve ourselves with those around us? Dr. Tony Alessanadra in his Platinum Rule concept exhorts us to “treat others as THEY would like to be treated.” Have we forgotten how we would feel if the same kind of treatment was given to us? Let me know your thoughts.
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